business training





We also offer one-on-one Training. Find out more.



Group sessions are provided for in-house training solutions. You're only as good as your staff so if they aren't performing or not performing to their absolute best your Company in turn is not performing to the best of it's abilities.

Common Training areas that solutions are provided for are:
  • Customer Service Skills

    Most Customers that leave dissatisfied and simply don't return and most often don't even let you know about it. It's absolutely critical that your staff are treating your Customers as if it were their own Company. We'll teach them how.

  • How to Motivate Your Staff

    Just can't seem to get your Staff to give 110% of themselves? Or perhaps there's a specific member who seems to have perfected the art of procrastination ?

    Well there are many reasons that a Staff member not be motivated to shift out of their comfort zone and there are a number of specific tools that can be utilised to create this shift. Contact us now to find out what they are.

  • Leadership and Management Skills

    Having an ineffectual Leader/Manager can have a domino effect on your entire organisation . Don't let it happen - it results in high turn-over of staff costing you enormous amounts in on-going training and affects the productivity of your Company. We've got specific strategies to help teach your Managers/Supervisors to get not only the best out of their Staff but also out of themselves.

  • Sales Techniques

    As every business knows selling is absolutely critical to the survival of all Companies. Not only can a poor Sales Rep destroy the reputation of your Company but can be an enormous financial burden if they are not hitting their targets .

    Selling is all about knowing the person you are selling to - if they can't read a potential Customer correctly - you've just lost another deal.

    There are a number of techniques that can be taught to your Reps to get them to increase their sell each month and consequently your Profit Margin .
We also create tailor-made courses for any other areas that may need addressing - simply let us know your area of concern by emailing us at info@vwd.co.nz.

 

 
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